Mastamart Vendor Terms & Conditions

By being a vendor on Mastamart, you agree to the following terms:

1. Product Legitimacy

All products must be original, authentic, and accurately described. Fake or misleading items are strictly prohibited.

2. Pricing & Listings

Vendors must provide accurate pricing, stock availability, and product details.

3. Delivery Responsibility

Vendors must fulfill orders promptly and deliver items in the condition advertised.

4. Product Quality

Low-quality, damaged, or counterfeit items will result in immediate vendor suspension.

5. Communication

Vendors must respond promptly to Mastamart’s requests for product information, updates, or clarifications.

6. Payments

Payments are made after successful delivery confirmation. Deductions (if any) will be clearly communicated.

7. Returns & Complaints

If a customer complaint is confirmed, the vendor may be required to accept returns or provide replacements.

8. Compliance

Vendors must follow Nigerian e-commerce regulations and Mastamart’s internal policies.

9. Platform Rights

Mastamart reserves the right to modify, suspend, or terminate vendor accounts for policy violations or fraudulent activities.

10. Agreement Acceptance

By applying as a vendor, you acknowledge and accept all the terms above.

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